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Cyber Security

Cybersecurity Solutions and Services in the UAE

emtech provides cybersecurity services in the UAE: it assesses, deploys and manages security controls across identities, endpoints, email, networks, cloud and data. Founded in 1993, with a head office in Dubai and a branch in Abu Dhabi, emtech scopes each engagement from an assessment, maps controls to the regulations that apply to the organisation and offers managed monitoring under an agreed SLA.

  • Founded in the UAE, 1993
  • Dubai and Abu Dhabi offices
  • Assessment before products
+971 4 396 6233

Updated · emtech Computer Co LLC

1993Established in the UAE ISO/IEC 20000-1Certified service management Dubai · Abu DhabiLocal teams
  • TDRACertified
  • SIRACertified
  • MCCCertified
  • ISO20000-1 certified
  • 1993Established in the UAE

When to talk to us

Where organisations usually start

If two or more of these sound familiar, a short conversation with a specialist usually saves time and cost later.

  • 01An insurer or auditor has asked about MFA, EDR and backups
  • 02Phishing emails or invoice fraud attempts keep reaching staff
  • 03Security tools are installed but nobody reviews their alerts
  • 04A UAE IA, DESC ISR or ADHICS assessment is coming up
  • 05Firewalls, VPNs or servers are reaching end of vendor support
  • 06You had an incident and want to make sure it cannot repeat

Cybersecurity services by layer, and the page that covers each

Most security problems belong to one layer: detecting an intruder, controlling what crosses the network edge, connecting users and branches safely, protecting identities and email, or keeping data recoverable. The table below maps each layer to the service that addresses it, so you can go straight to the detail you need.

LayerProblem it solvesServices
Detection and responseSpotting and containing an attacker who is already insideSIEM and SOC, endpoint EDR/MDR/XDR, network detection and response, ransomware protection
Network and perimeterFiltering what enters and leaves, and keeping public services onlinenext-generation firewalls, DNS security, web application security, DDoS protection
Connectivity and accessLinking branches and remote staff without flat, over-trusted networksSD-WAN, SSE, SASE, zero trust and ZTNA
Identity and messagingStopping account takeover, phishing and domain spoofingemail security, DMARC, identity security, PAM, MFA, identity governance
Data and resiliencePreventing data leaks and recovering after an attackDLP and CASB, air-gap backup, security hardening, VAPT, endpoint management, security awareness training

Few organisations need everything at once. The layers overlap on purpose: if phishing gets past email security, MFA and EDR should still stop the attacker, and backups should still restore the data.

Which UAE regulation applies to you, and what it usually asks for

Cybersecurity obligations in the UAE depend on who you are and where you are licensed, not only on what you do. Start by confirming which of these applies, because the answer changes logging, access-control and incident-reporting requirements.

OrganisationFrameworkTypical security expectations
Federal government entities and critical information infrastructureUAE Information Assurance (IA) Regulation, issued by NESA and now under the UAE Cyber Security CouncilRisk assessment, management and technical controls, monitoring, incident management
Dubai Government entitiesDubai Information Security Regulation (ISR), Dubai Electronic Security CenterGovernance, access control, monitoring and compliance evidence
Cloud providers serving Dubai GovernmentDESC CSP security standardCloud security controls and assessment for the provider
Abu Dhabi healthcare providersADHICS, Department of Health Abu DhabiProtection of health information, access control, incident handling
Licensed financial institutionsCentral Bank of the UAE requirementsCyber risk management, outsourcing oversight, resilience
DIFC or ADGM entitiesDIFC Data Protection Law No. 5 of 2020; ADGM Data Protection Regulations 2021Security of personal data, breach notification, transfer rules
Other organisations processing personal dataUAE PDPL, Federal Decree-Law No. 45 of 2021Appropriate security measures for personal data
Any business taking card paymentsPCI DSS v4.0Segmentation, logging, vulnerability management, web-attack protection

emtech helps with gap assessments, control design and evidence. Formal certification or compliance decisions sit with the regulator or an authorised assessor. For framework-specific support, see UAE IA (NESA) and DESC and ADHICS compliance.

Where to start: a sequence for SMEs and for regulated enterprises

Buying tools before deciding who will run them is the most common way security budgets are wasted. These sequences reflect where attacks usually start and what regulators usually check first.

Smaller organisations (up to a few hundred users)

  1. MFA on every internet-facing login, including email, VPN and admin portals.
  2. Email security and DMARC to cut phishing and spoofing of your own domain.
  3. EDR with someone watching it, either your team or a managed service.
  4. A backup copy attackers cannot delete, tested by actually restoring from it.
  5. Patching and hardening of laptops, servers and firewalls on a fixed cycle.
  6. Awareness training with realistic phishing simulations.

Regulated or larger enterprises

  1. Gap assessment against the framework that applies to you.
  2. Asset and identity inventory, including service and privileged accounts.
  3. SIEM and SOC with log retention matched to regulatory and investigation needs.
  4. Privileged access management for administrators and third parties.
  5. Segmentation and network detection to limit and spot lateral movement.
  6. Regular VAPT and a tested incident response plan.

Either way, write down who owns each control in normal operation and during an incident before signing a contract.

How to compare cybersecurity providers in the UAE

Proposals from security providers are hard to compare because each one bundles products, hours and responsibilities differently. These six checks make them comparable, whichever company you choose.

  1. Assessment before products. A provider that quotes licences before it understands your assets, identities, cloud exposure and existing tools is selling a product, not reducing a risk.
  2. Named response ownership. The SLA should list covered assets, operating hours, severity levels, who may isolate a device or disable an account, and what is excluded.
  3. Use of what you already own. Ask which existing licences, such as Microsoft 365 security features or current firewalls, the design keeps, which it replaces and why.
  4. Honesty about regulation. Help with UAE IA, Dubai ISR or ADHICS controls is useful. A promise to certify you is not something a provider can make; that sits with the regulator or an accredited body.
  5. Verifiable credentials. Ask for certificates and vendor partnerships you can check, and meet the engineers who will do the work.
  6. Useful reporting. Monthly reports should show coverage, trends and remediation progress, not alert counts alone.
Question to askWhat a good answer looks like
What happens at 2 a.m. when ransomware is detected?A named runbook: who is called, what the analyst may do without approval, and within what time.
How will you prove coverage?A regular report comparing devices, log sources and accounts in scope with the asset list.
What do we keep if the contract ends?Configurations, documentation, logs and admin access handed over in a usable form.
Who else will have access to our systems?A list of the provider's staff and subcontractors, how they authenticate and how their sessions are recorded.

To put these questions into a formal request, use our IT services RFP template for UAE businesses.

Outcomes

What changes for your organisation

01

Clear priorities

A risk-ranked roadmap that says what to fix first, what can wait and who owns each control.

02

Fewer account takeovers

Email, MFA and identity controls that close the routes most attacks still use to get in.

03

Evidence for auditors and insurers

Configurations, reports and records mapped to the framework your organisation answers to.

04

Recoverable operations

Protected backups and a rehearsed response plan, so an incident does not become a shutdown.

Audience

Who it is for

IT managers at growing SMEs

Teams of one to five IT staff who need a practical order of priorities and someone to watch the alerts.

Regulated organisations

Government entities, healthcare providers and financial institutions mapping controls to UAE IA, Dubai ISR, ADHICS or Central Bank requirements.

Enterprises with a security team

CISOs who need extra engineering capacity, specialist deployments or out-of-hours monitoring alongside their own analysts.

Multi-site businesses

Retail, logistics and hospitality groups with branches, remote staff and cloud applications that need one consistent policy.

emtech cybersecurity solutions team monitoring enterprise cyber threats in the UAE

UAE requirements

Regulations and standards

RequirementHow this helps
UAE IA RegulationGap assessment and technical controls for government entities and critical information infrastructure under the UAE Cyber Security Council.
Dubai ISR (DESC)Control mapping and evidence for Dubai Government entities subject to the Dubai Information Security Regulation.
ADHICSTechnical and access controls for Abu Dhabi healthcare providers regulated by the Department of Health.
UAE PDPLSecurity measures for personal data under Federal Decree-Law No. 45 of 2021.
PCI DSS v4.0Segmentation, logging, vulnerability management and web-attack protection for organisations that take card payments.

What affects the cost

Cybersecurity cost depends on the number of users, devices and servers, the log sources and retention a SIEM must handle, the number of sites, the testing scope, and whether monitoring runs in business hours or around the clock. Most security licences renew every year, so compare multi-year totals. Licences you already own, such as Microsoft 365 security features or current firewalls, can reduce cost when they already include the capability you need. emtech provides a scoped proposal after an assessment rather than a fixed package price.

Itemised: implementation, licences, equipment and support shown separately.

Trusted since 1993

What our clients and partners say

emtech has proven their commitment to be a professional contractor during various projects carried out with us. Their team have offered their valuable expertise whenever called upon and they possess the ability to turn around a design and build scope within critical time frames.

Yousif OdehIT Manager, Emirates Driving Institute

emtech has a broad range of technology partners and the expertise to deliver solutions and products that enable us to focus on our core business processes while ensuring efficiency, reliability, and security. In our fast-paced industry, having a reliable partner allows us to focus our energy where it matters most.

Anvar P. BTechnical Director, Hotpack Packaging Industries

For over 14 years, our healthcare institution has relied on emtech for stable, secure, and efficient IT support. From upgrades to daily support, they keep us ahead in a fast-paced hospital environment. Their structured, proactive approach and strong communication have been invaluable.

Jomi JoySystem Administrator, Health & Medical Service Co

FAQs

Questions about cybersecurity

Can't find your question? Ask our team.

What cybersecurity services does emtech provide in the UAE?

emtech provides security assessments, SIEM and SOC monitoring, endpoint EDR and MDR, next-generation firewalls, SD-WAN, SASE and zero trust access, email security and DMARC, identity security, PAM and MFA, data loss prevention, air-gap backup, VAPT and awareness training. The scope for each organisation is confirmed after an assessment of its environment and risks.

Does emtech provide cybersecurity services in Abu Dhabi as well as Dubai?

Yes. emtech's head office is in Dubai and its branch is in Abu Dhabi, and it serves organisations in Al Ain, Sharjah and the Northern Emirates too. Engagements combine remote work, such as monitoring and configuration, with planned on-site visits for deployment and workshops.

What is the difference between cybersecurity consulting and managed security services?

Consulting is a defined project, such as an assessment, architecture design, policy set or compliance readiness review, that ends with a deliverable. Managed security services are ongoing operations under an SLA, such as monitoring, alert triage, rule tuning and reporting. Many organisations use consulting to set direction and then move selected controls to a managed model.

Does a small business in the UAE need its own security operations centre?

Usually not. Most small businesses get more protection per dirham from managed EDR, email security, MFA and tested backups, with alerts reviewed by a provider. A SIEM-based SOC becomes worthwhile when there are many log sources, regulatory logging duties or a need to correlate events across systems.

Which UAE cybersecurity regulations can emtech help with?

emtech supports gap assessments, control design and evidence for the UAE IA Regulation, the Dubai Information Security Regulation, ADHICS, the UAE PDPL, DIFC and ADGM data protection rules, Central Bank of the UAE requirements and PCI DSS. Whether a framework applies, and whether you comply, is decided by your regulator or an authorised assessor, not by a service provider.

How much do cybersecurity services cost in the UAE?

There is no meaningful fixed price, because cost follows scope: users, devices, servers, log volume and retention, sites, testing depth and monitoring hours. Reusing licences you already own often lowers the total. emtech provides a scoped proposal after an assessment so you can compare like with like.

Does emtech provide 24/7 security monitoring?

Yes, for eligible managed-service agreements. The SLA defines covered assets, alert priorities, response targets, escalation contacts, which actions analysts may take without approval and what is excluded.

Can emtech work alongside our existing IT provider or internal security team?

Yes. Co-managed arrangements are common: for example, your team keeps endpoint administration while emtech monitors alerts, or your IT provider runs the network while emtech manages the firewall policy. A responsibility matrix agreed at the start avoids gaps during incidents.

Can we keep our existing firewalls, endpoint tools and cloud security features?

Often, yes. emtech reviews what each existing product does, its support status and how it integrates before recommending anything new. Tools that meet the required outcome are kept and tuned; gaps or unsupported products are listed in the roadmap with the reason for replacing them.

Which certifications does emtech hold?

emtech is ISO/IEC 20000-1 certified for IT service management and holds TRA (TDRA), SIRA and MCC certifications. These cover how emtech manages services and regulated installations. They do not replace your organisation's own ISO/IEC 27001 certification or a regulator's assessment.

Is cyber insurance a substitute for security controls?

No. Insurance can offset some financial loss after an incident, but it does not restore systems or data. Insurers also commonly ask about controls such as MFA, EDR and backups before offering cover, so weak controls can raise premiums or limit what is covered.

What should we compare when shortlisting cyber security companies in Dubai?

Compare who will actually do the work, how scope and response ownership are defined, and which certifications and vendor partnerships you can verify. Ask each company for a sample assessment report, the SLA it would sign and how it handles the regulations that apply to your sector, such as DESC ISR, ADHICS or the UAE IA Regulation. Treat ranking claims without evidence with caution.

Next step

Plan your cybersecurity project with emtech

Tell us about your users, sites and timeline. A specialist reviews your requirement and gets back to you.

  • Scoped proposal with assumptions stated
  • Dubai and Abu Dhabi teams
  • No obligation

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Technology partnerships

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